Services

Our solution for your concern

As an independent expert in audiovisual technology, we accompany you on your way to a digital organisation and offer strategic consulting, conceptual design, technology design, project management and operational support for your AV/IT landscape. With our holistic approach, we cover all areas of the AV lifecycle from a single source.

Building Project, Relocation, Modernisation

We design concepts for your building project and coordinate the technology design in coordination with all relevant trades.

Custom Areas

We design custom areas according to your ideas to suit the specific use case.

Standardisation & Rollout

We develop scalable technology and room standards and take care of a regulated rollout in your organisation.

Platform Migration

We organise the secure migration to new AV/IT platforms and systems in your company.

Productivity & Efficiency Increase in Operations

We analyse your organisational structures and create optimised concepts for service & operations.

macom LIFECYCLE – 360 degree view of the AV/IT ecosystem

The macom Lifecycle is the core of our service portfolio and our methodical approach for the holistic consideration of all required areas of the AV/IT ecosystem. With this systematic approach, we keep an eye on all phases of your AV project – from strategic consulting, technology consulting to design, engineering and delivery to technology management.

Beyond the specific project, we accompany all life phases of the technology in a continuous process of adaptation, optimisation and innovation. In this way, all aspects of your audiovisual technology are perfectly coordinated to exploit its potential in the long term.

Strategic Consulting
AV / IT
Strategy
Connected
Work and
Learning
Spaces
Connected
Customer
and Brand
Spaces
Smart
Buildings
Technology Consulting
Technology
Concepts
AV / IT
Standards
Software
and System
Architectures
User
Experience
Design
Engineering
Delivery
New Builds
Modernisation
Rollout
Management
Projekt
Management
Service Solutions
Service
Strategie
Service
Design
Operations
Management
Managed
Services

The macomBOX – The entry to your project

The macomBOX translates the phases of the macom Lifecycle into four levels of action and provides an overview of our services. To the individual levels of strategic consulting, technology consulting, design, engineering and delivery and technology management clearly defined fields of action and service profiles are assigned.

In cooperation with the macom experts, you can choose from these service offers in a modular way according to your individual needs and combine them freely. We offer the right entry point for every concern.

Strategic Consulting

A well thought-out AV/IT strategy is essential for the profitable use of technology. The variety of possible applications, technological developments and changing user requirements call for individual solutions and regular reorientation.

We help you identify strategic fields of action, set clear goals and define exact requirements. Based on an analysis of your AV/IT system and your use cases, we develop concrete recommendations for action and decision-making for technological and operational solutions.
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Technology Consulting

Our technology consulting and concept development translates your ideas and plans into applicable concepts for technologies, scalable standards and a coherent user experience. We guide you in the goal definition process, the gathering of all user requirements and bring all project participants to the table.

In order to utilise the full potential from the diverse possibilities of new technological developments, consulting begins even before the start of the (construction) project in order to clarify the most important aspects at an early stage and to avoid costly planning mistakes. Our experts check all solutions for user-friendliness, economic efficiency and feasibility, taking into account budgets, resources and schedules.

Design, Engineering, Delivery

Our engineers take care of the independent technology design and project management of your AV projects, including lighting and acoustics. The planning process is carried out in accordance with the guidelines of the German Fee Regulations for Architects and Engineers (HOAI), the German Construction Contract Procedures (VOB) and the Royal Institute of British Architects (RIBA) for maximum transparency and safety. We cover all service phases from the basic evaluation, over the design and implementation, the invitation to tender and award of contract, to object supervision, acceptance and transfer to regular operation.

We coordinate all intersecting partners and represent your interests in the process. In this way, we ensure that budgets and schedules are adhered to and that the technology is ready to go and up to date on the day of commissioning.
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Service Solutions

The productive value of your audiovisual systems arises in the operating phase. Professional operational management increases productivity and user satisfaction and reduces operating costs.

We review your service structures, advise you on the optimisation of existing operating processes and support you in the introduction of new operating models. Our individual operating concepts ensure high functionality and availability at transparent costs. In our macomOperationCenter (mOC), we provide the complete AV/IT service management for you or only selected services that you cannot or do not want to take care of in your organisation yourself.