Services

Our solution to your problem

As an independent consulting expert in audio-visual technology, we accompany you on your way to being a digital organisation by providing strategic consultation, concept designs, technology design, project management and operational support services for your AV/IT landscape.

Utilising our holistic approach, we can address all areas of the AV/IT lifecycle, all from a single point of contact.

Building Project, Relocation, Modernisation

We design concepts for your building project and coordinate the technology design in coordination with all relevant trades.

Custom Areas

We design custom areas according to your ideas to suit the specific use case.

Standardisation & Rollout

We develop scalable technology and room standards and take care of a regulated rollout in your organisation.

Platform Migration

We organise the secure migration to new AV/IT platforms and systems in your company.

Productivity & Efficiency Increase in Operations

We analyse your organisational structures and create optimised concepts for service & operations.

macom LIFECYCLE – 360 degree view of the AV/IT ecosystem

The macom Lifecycle is the core of our design and support philosophy, it encompasses our methodical, holistic approach to all areas of the AV/IT ecosystem. Using our systematic approach, we can keep an eye on all phases of your AV project, from strategy consultation to technology consulting, designs, engineering and delivery of the final technology solution.

Beyond the specific project, we accompany all life phases of technology in a continuous process of adaptation, optimisation and innovation. Ensuring that all aspects of your audio-visual technology solution are perfectly co-ordinated to exploit its full potential in the long term.

Strategic Consulting
AV / IT
Strategy
Connected
Work and
Learning
Spaces
Connected
Customer
and Brand
Spaces
Smart
Buildings
Technology Consulting
Technology
Concepts
AV / IT
Standards
Software
and System
Architectures
User
Experience
Design
Engineering
Delivery
New Builds
Modernisation
Rollout
Management
Projekt
Management
Service Solutions
Service
Strategie
Service
Design
Operations
Management
Managed
Services

The macomBOX – Starting your project

macomBOX translates the phases of the macom Lifecycle into four distinct stages of action whilst providing a clear overview of our modular services. Individual stages include strategic/concept consultation, technology consultation, concept and detailed design, plus engineering delivery and technology management, all clearly defined areas of action.

We offer different entry points to reflect each clients unique support and solution criteria. Finally, with the support of our experts you can identify which combination of service/design modules will best meet your individual needs.

Strategic Consulting

A well thought-out AV/IT strategy is essential to ensure the profitable use of technology, the variety of possible applications, technological developments plus changing user requirements, which call for specific solutions and regular re-assessment.

We help you identify strategic fields of action, set clear goals and define exact requirements. Based on an analysis of your AV/IT system and your use cases, we develop solid recommendations to aide decision-making to address technological and operational issues.
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TenneT Virtual Vision Berlin

Technology Consulting

Our technology consulting and concept development translates your ideas and plans into applicable concepts for technologies, scalable standards and a coherent user experience. We guide you in the goal definition process, the gathering of all user requirements and bring all project participants to the table.

In order to utilise the full potential from the diverse possibilities of new technological developments, consulting begins even before the start of the (construction) project in order to clarify the most important aspects at an early stage and to avoid costly planning mistakes. Our experts check all solutions for user-friendliness, economic efficiency and feasibility, taking into account budgets, resources and schedules.
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Challenges in higher-level rollout management of standardized AV technology

Design, Engineering, Delivery

Our engineers take responsibility for the technology design and management of your AV projects, to also include lighting control and acoustics. For maximum transparency and safety, the planning process is carried out in accordance with the guidelines of the Royal Institute of British Architects (RIBA), in Europe it’s the German Fee Regulations for Architects and Engineers (HOAI), and the German Construction Contract Procedures (VOB).

We cover all service phases from the basic evaluation, during the design and implementation, the invitation to tender and awarding of contract, through to object supervision, acceptance and transfer to regular operation

We coordinate all involved partners and represent your interests within the process. In this way, we ensure that budgets and schedules are adhered to plus the technology is ready to use and up to date on the day of commissioning.
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Reasons why you should commission an AV technology consultant
Liebherr Customer Centre

Service Solutions

The productive value of your audio-visual systems arises in the operational phase. Professional operational management will increase productivity and user satisfaction whilst reducing operational costs.

We can review your service structures, advise you on the optimisation of existing processes and support you in the introduction of new operating models. Our individual operating concepts ensure high functionality and availability with transparent costs. In our macomOperationCenter (mOC), we offer a complete AV/IT service management solution for you or maybe you only require selected services, services that you maybe prefer not to take care of within your business.