Challenges in higher-level rollout management of standardized AV technology

Developing uniform technology standards for conference and meeting rooms is an essential step in ensuring efficiency, productivity and user satisfaction in your organization. However, especially in large enterprises, the scalability of standardized technology plays a major role. In meeting rooms in the corporate workplace environment, such solutions are essential for smooth operation. Similarly, comprehensive booking systems or digital signage applications are gradually required on a large scale and rolled out throughout the entire company or across several locations. However, such a rollout is not done with the definition of technical standards.

Technical standards alone are not enough

Competent rollout management is necessary for the implementation of a successful rollout project of standardized AV environments. Technical standardization alone is not enough. In the course of the process, unexpected deviations and changes may occur. Technology changes, products are discontinued, new user requirements arise. It is therefore important to continuously monitor the process in order to be able to react at short notice and avoid delays or costly changes afterwards. In large projects, a rollout must always be considered individually in context. On-site conditions must also be taken into account.

In the course of construction projects, for example, the need for solution adaptations arises from the architectural characteristics of the new building. Design guidelines can help to provide a framework and at the same time leave room for such adaptations. In the case of international rollouts, the global availability of products can become an issue that needs to be checked and monitored. So can the issue of licenses. Delivery processes and delivery times can also vary greatly and must be coordinated. In the event of delivery bottlenecks, alternative solutions must be provided. Price fluctuations can also mean that the budget has to be adjusted or a cheaper product has to be used. Possible product updates can be included directly to keep the standard current. For the reasons mentioned above, a process for continuous shopping cart maintenance should be set up immediately after the technical standards have been defined. All service providers involved must be up to date in the collaboration to achieve the desired results. This requires not only organizational skills, but also market knowledge. Perhaps the user in a particular branch simply has wishes that deviate from the standard. This needs to be examined and evaluated from a technical point of view.

For all changes in the rollout process, the goal is to maintain and implement the qualitative and functional requirements of the defined standard. In digital signage projects, for example, the idea of brand identity is essential in order to maintain the representative function of the technical solution. For this purpose, the rollout process must follow a clearly regulated course and be maintained in the long term.

macom keeps the overview in project management

There is a multitude of aspects that play a role in rollout management. Even a once defined and then existing standard cannot cover all of these aspects. macom therefore accompanies the entire process from a higher perspective and acts as a professional mediator between the customer and all involved trades. We organize and optimize the process continuously and advise our customers flexibly and individually on their needs. In doing so, we always keep an eye on the costs and ensure the defined quality standards. This way, your rollout succeeds.

Author: Felix Niedrich, Editor macom GmbH