Control centres and control rooms – the key to secure infrastructure

31.03.2025

In an increasingly connected and digitalised world, security is becoming a key challenge. Companies and public institutions need to protect their infrastructure and processes against a wide range of threats – from cyber attacks to natural disasters and technical faults. Control centres and control rooms are at the heart of an effective security strategy. They enable real-time monitoring and control, ensuring a rapid, coordinated response to incidents. Well thought-out technical design for efficient control centre systems ensures that companies can identify risks at an early stage, initiate suitable measures and minimise damage.

Success factor: Holistic design and intelligent integration

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Modern control centres and control rooms combine various functional areas: Visualisation and control of processes, communication and coordination between units as well as analysis and evaluation of large amounts of data. Technology designer such as macom project manager Philipp Dorn have in-depth expertise in the integration of complex technical systems. Thanks to his many years of experience in design and implementation of such projects, he is familiar with their specific requirements and challenges and is able to develop customised and future-proof concepts and solutions that meet the highest standards and are optimally tailored to the customer’s needs.

Seamless and holistic design is particularly crucial. With the increasing networking and complexity of systems, the requirements for integration are growing immensely. Hazard management systems such as WinGuard play a key role in monitoring and controlling these systems. Interfaces and the entirety of all systems must always be kept in view. Efficient and secure control can only be guaranteed by taking a comprehensive view of all components and integrating them seamlessly. This enables a rapid and coordinated response to security incidents and helps to recognise risks at an early stage and initiate suitable measures.

The design process does not end with the technology. Another key aspect is the analysis, design and optimisation of workflows in control centres to ensure smooth and effective collaboration. The best technology is of little use if processes are not organised efficiently. Ergonomics, clear communication channels and the integration of software solutions help to optimise workflows and increase efficiency, shorten response times in emergencies and improve safety.

macom & Drees & Sommer: Your partner for integrated security solutions

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macom – Part of Drees & Sommer recognised the importance of these topics for modern infrastructure and security at an early stage and expanded its portfolio accordingly. Together with Drees & Sommer, we offer comprehensive consulting and design for control rooms and control centres – from traffic control centres and emergency call centres to industrial process control systems – in the Technical Advisory and Resiliance and Risk Advisory areas. Our combined expertise enables us to offer comprehensive security consulting that covers all aspects of modern control centres and control rooms.

Drees & Sommer complements our portfolio with holistic security consulting, ranging from risk analysis and the development of security concepts through to implementation. We identify and assess risks, develop customised security strategies and support our customers in implementing them to achieve the highest possible level of security.

Would you like to optimise and maintain control over your technical systems in the long term? Then let us discuss your individual requirements together. We will help you to develop a secure and future-proof solution for your control centre.

Author: Felix Niedrich, Editor macom GmbH