Management duo for new business segment macom Managed AV & IT Services
Stuttgart 08.01.20: As of 01.01.2020, Siegfried Herrmann, aged 47, is responsible for macom’s new business segment macom Managed AV & IT Services. In this role he was also appointed to the management of macom GmbH. Gerald Wintersinger, 38, is responsible for the management of the operational area and for service design and daily operations. With this management duo, macom underlines the importance and independence of the new business segment of macom Managed AV & IT Services.
At the end of October macom announced the opening of the new business segment of macom Managed AV & IT Services. „We are addressing a new field of customer demands of our customer target groups in which we see great potential. In order to put the new business segment on a stable and successful footing right from the outset, we have decided on the management duo Herrmann and Wintersinger. Both are proven experts in their fields and bring a wealth of experience with them. In addition, we will establish our own sales team and operational delivery team for macom Managed AV & IT Services”, explains Björn Jensen, managing director of macom GmbH.
„This clear contentual division of the business segments is absolutely sensible. Admittedly, we will serve the same customer target groups as we do in our core operating business of AV technology design. However, we will be talking to different contact persons and have different kinds of added value arguments. In addition, the clear separation of the operational services from our design business ensures clear structures and a clear allocation of resources,” adds Siegfried Herrmann.
AV and operations experts form management team of macom Managed AV & IT Services
Before joining macom GmbH, Siegfried Hermann was managing director of Crestron Germany GmbH for more than five years, focusing on sales and business development. Prior to that he held the position of Sales Manager DACH until 2013. In this function he had built up the B2C and B2B customer business departments, each with their own sales structures.
Until his move into the new business segment, Gerald Wintersinger was employed as Senior AV Consultant at macom GmbH for four years. In this position he managed the framework contracts of key customers such as a leading international IT consultant. Prior to that, he had been responsible for the operation of AV technology installations on the customer side for six years. With this experience he has now built up the process structures of macom Managed AV & IT Services.
Comprehensive service package for managed AV & IT services
macom Managed AV & IT Services currently comprise four service areas that support customers in the operation and further development of their AV technology systems. They cover all customer needs: starting with the evaluation of existing infrastructures and operating processes to support from day one of regular operation for new installations and the assumption of all operating and service activities during ongoing operations. These include, for example, SLA management, help desks and monitoring, EoL services and regular expert reviews.
Caption: (f.l.t.r.): Gerald Wintersinger and Siegfried Hermann form the new management duo for the business segment macom Managed AV & IT Services. Siegfried Hermann was also appointed to the management of macom GmbH.
Martin C. Wagner
Marketing / Communication
Consulting. Engineering. Management.
Phonen +49 711 25005-51
Fax +49 711 25005-55
E-mail wagner @ macom.de